Got Questions?

Our team are always happy to answer any queries you might have about how Intuety works and how it might fit with your operations. Contact us on 01639 500541 or see our list of frequently asked questions below.

Frequently Asked Questions

What certifications does Intuety hold? EC4131C8-8AFF-439D-9B99-9672F28A248A

Intuety holds multiple certificates.

We hold Cyber Essentials Plus, ISO 9001, ISO 27001 and ISO 14001.

We are constantly working to meet and exceed industry standards.

Do you provide any integrations with other software? EC4131C8-8AFF-439D-9B99-9672F28A248A

Intuety requires no integration at all. Following your onboarding and set up with our team, your organisation can harness Intuety.

We are happy to discuss any integration with your internal or third party tools to enhance efficiency and reduce manual tasks. We also have several partners with native integrations.

Do you provide end user support? EC4131C8-8AFF-439D-9B99-9672F28A248A

Yes, we provide extensive support from our dedicated in-house team, available through multiple channels including Phone, Self Service Ticketing and our 24/7 live chat.

Do you provide user training? EC4131C8-8AFF-439D-9B99-9672F28A248A

There is a wide selection of training videos and guides available to all users on our dedicated knowledge base and our customer and support team are on hand to help with any questions you may have.

How is the platform accessed? EC4131C8-8AFF-439D-9B99-9672F28A248A

The Intuety platform is a web-based application and can be utilised on any browser across desktop, laptop and tablet devices.

Can I continue to use our own company templates? EC4131C8-8AFF-439D-9B99-9672F28A248A

Yes, the various functions within our platform are built to support your native document templates and formats without the need to change anything.

What document types do you support? EC4131C8-8AFF-439D-9B99-9672F28A248A

We accept a variety of common document types including Word, PDF and Excel which are the most common formats for risk assessments and method statements. We also accept PowerPoint as a file type for wider documentation such as lessons learned and alerts.

Can my supply chain use the platform too? EC4131C8-8AFF-439D-9B99-9672F28A248A

Yes, your entire supply chain can utilise the platform when working for you at no extra cost. We also have a dedicated team to aid in managing your supply chain.

How is the product priced? EC4131C8-8AFF-439D-9B99-9672F28A248A

We use an enterprise pricing model that considers your location, industry/sector, and company size to determine expected data usage. This allows us to provide a tailored pricing plan. Additionally, your entire supply chain can use the platform on your projects at no extra cost and without additional agreements.

Where is my data stored? EC4131C8-8AFF-439D-9B99-9672F28A248A

All documents and data are stored in secure UK based data centres.

Is my data shared with anyone else? EC4131C8-8AFF-439D-9B99-9672F28A248A

Intuety is a knowledge platform that learns from the tasks, hazards, risks and mitigations seen in risk assessments to provide specific, relevant knowledge across industries when needed.

Your private documentation and data remains stored in your own private repository that is not shared.

I no longer wish to use Intuety, will my data be deleted? EC4131C8-8AFF-439D-9B99-9672F28A248A

Intuety will store data and documents after your licence period only for audit purposes. However, if you wish for your data to be permanently deleted, this can be requested.

You can also request to be provided with a dump of all data, audit trail and documents for your own retention purposes.

What ways are there to utilise the platform for Risk Assessments? EC4131C8-8AFF-439D-9B99-9672F28A248A

You can utilise our uploading tool, which will allow you to externally create a risk assessment and then upload it to the platform for extraction and intelligence.

You can also use our custom built document creator tool which will allow you build your RAMS within the platform itself, utilising your own template library. The document creator tool will provide real-time intelligence to help improve the quality of your RAMS and the time taken to write.